WaterbornQ: How many types of Waterborn outdoor filter?
3 Types, there are:
1. W-10: Fiber glass housing 10 years warranty + Zeoplus Filter Media, RM899
2. W-300Z: #304 Stainless Steel housing 10 years warranty + Zeoplus Filter Media, RM1599
3. PS-10: #304 Stainless steel housing 10 years warranty + Sitron Filter Bag, RM2899
Q: What's the different within Fiber glass & Stainless steel?
W-300Z, #304 stainless steel is more durable, reliable and long lasting even after install under the sunlight, it can last up to 20-40 years compare to Fiber glass (W-10) which only last for 10 years+/-, however, both models are using Zeoplus from Australia, therefore having the same cleanliness in water as results.
Q: Is the Zeoplus media better than the 5 layer sand media?
Yes, it is. Zeoplus comes with 3 filtration function such as Sieving, Depth Filtration and Absorption whereas 5 layered sand only have the function of Depth Filtration. Moreover, Zeoplus is a product of Australia volcanic rock, therefore it lasted longer than those of normal river sand which only lasted for 2-3 years.
Q: How may I know that you are really using a Zeoplus media?
Unlike the 5 layered sand media where they pre-fill the sand causing the customers to be in the dark concerning their content, our installer will only refill the Zeoplus media right before the customers after their thorough inspection.
Q: What's the different between Zeoplus media & Sitron Filter bag?
Sitron Filter bag (PS-10) is 10 times cleaner compare to Zeoplus (W-300Z or W-10), and it's hassle free meaning it does not require regular backwash, it required to clean the filter bag 1-2 times a year, and the Sitron Filter bag can be reused.
Q: Do I need to do backwash regularly?
Yes, we recommend you to backwash 1-2 times a monthly (W-300Z or W-10)
PS-10 does not required to do backwash, it’s hassle free.
Q: How frequent to change the filter media?
1. Zeoplus change around 5 years+, with the cost of RM400+
2. Sitron Filter bag change around 5 years+, with the cost of RM600+
Q: Will the Waterborn affect the water pressure?
Not really, the effect of the water pressure after the filter is mild, within 5-10%.
Q: Do you include free delivery?
yes, we provide free shipping within Malaysia, however for East Malaysia & Brunei there may be some delay on arrival.
Q: Do you include free installation?
Yes, free installation is included within Klang Valley areas, Penang, Kedah, Seremban area & Miri, Sarawak
Q: Can it be filter well water?
Yes, it is advised to choose Waterborn Sitron Filter bag model: PS-10
Q: Do you provide after sales service?
Yes, please Whatsapp to 017-314 7880 for further assistance.